Cookie Policy

This Cookie Policy is an integral part of the General Terms and the Privacy Policy. Accessing and browsing the website https://heritagemadridhotel.com/ (the “Website”), or using its services, implies acceptance of the General Terms (and therefore, of the Privacy Policy and this Cookie Policy).

Please read it carefully.
We appreciate your visit. We want your experience on our site to be as pleasant as possible, and for that reason, we have written this Cookie Policy as transparently as possible.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user’s device when visiting a website. Their main purpose is to recognize the user each time they access the site and to help us improve the quality and usability of our website.

Cookies are essential for the functioning of the Internet; they cannot damage the user’s device, and when enabled in your browser settings, they help us identify and resolve potential website performance errors.

Types of Cookies

There are different types of cookies. They all work in a similar way but have small differences:

a) Session Cookies: These cookies last only for the duration of your visit and are deleted when you close your browser. Their main purpose is to identify the type of device, support website security, or enable basic functionality. They do not contain personal information that could identify an individual.

b) Persistent or Permanent Cookies: These are stored on your device’s hard drive, and our website reads them each time you visit. They have an expiration date, after which they stop functioning. They allow us to identify your actions and preferences, analyze visits, and help us understand how users arrive at our site and improve our services.

c) Functionality Cookies: These allow us to remember user decisions, such as login details or identifiers. The information collected is anonymized (i.e., it does not include your name, address, or other data).

d) Third-Party Cookies: These are cookies installed by a website other than the one you are visiting — for example, by social networks (like Facebook) or external content plugins (like Google Maps). Advertising companies also use these files to track your visits across sites where they advertise.

e) Analytical Cookies: These cookies are used for periodic maintenance and to ensure the best functioning and service to the user, collecting data about your activity.

Use of Cookies by HERITAGE MADRID

Cookie Policy

By accessing the Website, you expressly agree that we may use this type of cookie on your device. If you disable cookies, your browsing experience may not be optimal and some website features may not work properly.

a) First-Party Cookies

To recognize you and provide a better service, our website uses its own cookies (small text files stored by your browser). The advantage of accepting our cookies translates into time savings. They may also be used to recognize you between successive visits, adapt the displayed content, record the date and time of your last visit, measure website traffic parameters, and estimate visit numbers—allowing us to better tailor services and promotions.

No cookie enables us to contact you by phone, email, or any other contact method. No cookie can extract data from your hard drive or steal personal information.

b) Third-Party Cookies

The site uses third-party cookies to help us analyze user activity. The information generated by the cookie about your use of the site (including your IP address) will be transmitted and stored by the third party on its servers, which may be located in the United States. The third party will use this information on our behalf to track your use of the site, compile reports on website activity, and provide other services related to website and Internet usage. Where required by law, this information may be transferred to third parties, or processed by them on behalf of the main provider. Your IP address will never be associated with other data previously held.

If you wish, you can refuse data processing or information collection by rejecting the use of cookies in your browser settings. However, doing so may limit the full functionality of this site. By using this site, you consent to the processing of your information by Google in the manner and for the purposes described above.

User Settings to Avoid Cookies

At HERITAGE MADRID, and in compliance with current legal regulations, we provide information that allows you to configure your browser(s) to maintain your privacy and security with respect to cookies. Below you will find information and links to the official support sites of the main browsers, so you can decide whether to accept or reject cookies.

You can block cookies through your browser’s settings tools or configure it to notify you when a server wants to store a cookie:

a) If you use Microsoft Internet Explorer: go to the Tools menu → Internet Options → Privacy → Settings. Learn more at http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9.

b) If you use Firefox: go to Tools → Options → Privacy → Cookies. Learn more at http://support.mozilla.org/es/products/firefox/privacy-and-security.

c) If you use Chrome: go to Options → Advanced Options → Privacy. Learn more at http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647.

d) If you use Opera: go to Security and Privacy settings. Learn more at http://www.opera.com/help/tutorials/security/cookies/.

What types of cookies does this website use?

Technical Cookies: These allow the user to navigate a website, platform, or application and use its various options or services.

Customization Cookies: These allow the user to access the service with certain predefined general features based on criteria on the user’s device.

Analytical Cookies: These allow tracking and analysis of user behavior on linked websites. The information collected through these cookies is used to measure website, app, or platform activity, and to create user browsing profiles for improving services based on usage data analysis.

Who uses and has access to the information from the cookies we install?

Only the owner of this website and Bookerclub S.L., the company providing maintenance and analytics services to the owner, use and have access to these cookies. Third parties who have stored cookies on your computer will have access to them.

How to manage your cookie preferences?

Most browsers automatically accept cookies, but you can configure yours to reject them or to notify you when a server wants to store one. You can do so by consulting: