Legal Notice

We appreciate that you have decided to visit us. We want your experience on our website to be as pleasant as possible.
To access our services, you declare that you are of legal age and have sufficient legal capacity to use our services in accordance with your national law.

Access and navigation on the website, or the use of its services, imply the express and full acceptance of each and every one of these General Conditions, including both the Particular Conditions established for certain promotions, as well as the Privacy and Cookie Policies, related to current regulations on Personal Data Protection. Please read them carefully to know what type of data is collected through our website, for what purposes, and what rights you have regarding it.

1.- Legal Information.

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the owner of this Website are:

HERITAGE MADRID 2017, S.L.
Calle Orfila, nº 8, 28006 Madrid
CIF: B87942827

Company Registration Details

For any questions or inquiries, you can contact us at:
Tel: +34 910 887 070
Email: bookings@heritagemadridhotel.com

Access to the Website implies the express acceptance by the User of these General Terms of Use, which may be totally or partially modified or replaced by others at any time without prior notice. We recommend that you check these conditions periodically for possible changes, which will be published in the same section.

2.- General Conditions of Use.

The following General Conditions regulate the use and access to the Website, whose purpose is to establish guidelines for proper use and behavior. HERITAGE MADRID 2017, S.L. provides users with information about the use, services, and content hosted on the Website. Through it, the User has access to information about specific products and services, tools, and applications.

The data and information about products or services, prices, and other relevant details offered through the Website are provided and updated by HERITAGE MADRID, which will make every effort to keep the information current. However, if there is any error or incorrect information, the company will not be held liable for such circumstances.

The User agrees to make proper use of the contents, services, applications, and tools accessible on the site, in accordance with the Law and these General Conditions of Use and, where applicable, the Particular Conditions that may be established for certain services and applications, respecting other Users at all times.

In the event of total and/or partial non-compliance by the User with these General Conditions of Use, HERITAGE MADRID 2017, S.L. reserves the right to deny access to the Website, without prior notice to the User.

Mere access to the Website implies acceptance of these Conditions. Therefore, if you do not accept them, we recommend leaving the site.
These conditions will be available at all times for consultation and may change, and the user will always be subject to the conditions in force at the time of placing an order.

2.1 Access

Most areas of HERITAGE MADRID’s website are open and accessible to all visitors without registration. However, the purchase or reservation of certain services or subscription to programs will require completing the web forms provided for that purpose.
The information entered in such forms must be truthful, as it is the only way HERITAGE MADRID can process orders and manage relationships with customers. HERITAGE MADRID is not responsible for the accuracy of the data provided by users.

HERITAGE MADRID provides users with the option to create an account, through which they can manage their bookings/purchases. This registration is, in any case, free.
It is an essential requirement to be over 18 years of age and to provide all mandatory data, usually marked with an asterisk (*).

3.- General Obligations of the User.

By accepting these General Conditions of Use, the User expressly agrees to:

Not perform any action intended to harm, block, damage, disable, overload, temporarily or permanently, the functionality, tools, content, and/or infrastructure of the website, preventing its normal use.
Safeguard and maintain the confidentiality of access passwords associated with their Username, being responsible for their personal and non-transferable use by third parties.
Not post or transmit defamatory or slanderous content, either about other Users or third-party companies unrelated to HERITAGE MADRID 2017, S.L.
Not use any materials or information contained on this Website for unlawful purposes and/or those expressly prohibited in these General Conditions of Use, or in the particular conditions established for certain applications and/or utilities that are contrary to the rights and interests of HERITAGE MADRID 2017, S.L., its users and/or third parties.
Not offer or distribute products and services, nor carry out unsolicited advertising or commercial communications to other Users and visitors of HERITAGE MADRID 2017, S.L.

The User will be liable for any damages of any kind that HERITAGE MADRID 2017, S.L. or any third party may suffer as a result of the breach of any of the obligations imposed by these “General Conditions of Use” or by law regarding access and/or use of the site.

4.- Intellectual and Industrial Property.

The website, its pages, and the information or elements contained therein (including texts, documents, photographs, drawings, graphics, as well as logos, trademarks, trade names, or other distinctive signs) are protected by intellectual and/or industrial property rights, owned by HERITAGE MADRID 2017, S.L. or by third parties who have authorized their use.

The User agrees to use the contents diligently and correctly, in accordance with the law, morality, and public order. HERITAGE MADRID 2017, S.L. authorizes the User to view the information contained on this website and to make private reproductions (simple download and storage on their systems) provided that the elements are intended solely for personal use. This does not imply any authorization or license over the property rights of HERITAGE MADRID 2017, S.L. or the legitimate owners thereof.

The User is not authorized to distribute, modify, transfer, or publicly communicate the information contained on this Website in any form or for any purpose.

5.- Links.

Links to third-party websites or pages have been established solely for the convenience of the User. HERITAGE MADRID 2017, S.L. is not responsible for them or their content.
HERITAGE MADRID 2017, S.L. assumes no responsibility for the existence of links between this site’s content and content located outside it. Such links or references are purely informative and do not imply any support, approval, or relationship between HERITAGE MADRID 2017, S.L. and the authors, managers, or owners of such content.

Express written authorization from the website owners is required to create links to this page.

6.- Liability.

HERITAGE MADRID 2017, S.L. does not guarantee continuous access, correct viewing, downloading, or use of the elements and information contained on the website, which may be hindered by factors beyond its control, or by computer viruses on the Internet.

HERITAGE MADRID 2017, S.L. assumes no liability for damages, losses, claims, or expenses caused by:

(i) Interferences, interruptions, failures, omissions, delays, or disconnections caused by telecommunications errors or any cause beyond the control of HERITAGE MADRID 2017, S.L.
(ii) Unlawful intrusions through the use of malicious software of any kind and through any means of communication, such as computer viruses.
(iii) Improper or inappropriate use of HERITAGE MADRID 2017, S.L.’s website.
(iv) Security or browsing errors caused by malfunctioning browsers or outdated versions.

HERITAGE MADRID 2017, S.L. is not responsible and will not be held liable to users or third parties for actions of any third party that involve or may involve unfair competition, illegal advertising, or infringement of intellectual or industrial property rights, trade secrets, contractual commitments, rights to honor, personal and family privacy, or image rights.

7.- Protection of Personal Data.

All personal data processing policies can be found in the Privacy Policy, which forms an integral part of these General Conditions but, for simplicity, has been placed in a separate document.

8.- Legislation.

This Legal Notice and its terms and conditions shall be governed and interpreted in accordance with Spanish law.
By accessing the website or registering as a user, you irrevocably consent that the competent courts may hear any legal actions arising from or related to these conditions or your use of this site.

If any clause or section of these General Conditions, not being essential to their existence, is declared null or unenforceable, the validity of the remaining clauses shall not be affected.